Yes
It takes any edits as feedback to refine its playbook, so its gotten pretty good now
idopmstuff on Hacker News
In the thread “Pion, an agent designed to run any company autonomously”, replying to this comment
Helped: Using edits as feedback to refine the response playbook.
… Yeah, the most recent brand I acquired had enough customer contacts via FB/IG comments and messages, plus email, that I had Claude build out an application for me where it pulls those in as they come, drafts a response including any actions that need to be taken, and lets me edit or send. It takes any edits as feedback to refine its playbook, so its gotten pretty good now. Handles things like warranty claims (get picture of the damage plus order number, create replacement order, send email confirming replacement order) plus most common questions. …