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YesClaude · 28 Aug 2026

I fired up Claude and in <2hrs I had a full replacement for all the parts of FreshDesk I was using

joshstrange on Hacker News

<2hrs

In the thread “I used AWS cognito for a startup. I wouldn't do it again”

Helped: Building a full replacement for FreshDesk features quickly.

… In fact I would have considered paying IF they had contacted me to say "pay up or we will delete" but the fact they deleted it without any contact meant FreshDesk was dead to me. I started, for all of 1 minute, to consider the alternatives before I fired up Claude and in <2hrs I had a full replacement for all the parts of FreshDesk I was using (basic ticketing, emails, statuses, file upload). The build-vs-buy decision has completely flipped for me. …